CNC Newletter August 2016
 
CNC News Update

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Welcome to the August edition of our new monthly newsletter.

We hope you enjoyed our July newsletter and that you found it useful.

In this edition we provide some clear and simple advice on keeping your business safe from viruses and other nasty cyber threats. Plus more time-saving Windows keyboard shortcuts and a reminder of the many useful services you can access via our CNC Portal.

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This Month's Time-Saving Tips: Keyboard Short-cuts

  • Alt+Esc - Cycle through items in the order in which they were opened
  • Windows logo key +Up Arrow - Maximize the window
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  • Windows logo key +Left Arrow - Maximize the window to the left side of the screen
  • Windows logo key +Right Arrow - Maximize the window to the right side of the screen
  • Windows logo key + E - Open File Explorer
  • How to keep your business safe

    Cyber crime is growing fast. Not just growing, but constantly evolving and becoming more sophisticated.

    The threat to your business computer systems has never been greater. In recent weeks we have seen a heightened threat to many businesses from Ransomware such as Cryptolocker. Some customers have been unlucky enough to be impacted in varying degrees.

    Even if you have Anti-Virus and Anti-Spam software in place, and a Firewall, it is still possible to get infected by a virus or some ransomware, a type of malicious software which is designed to block access to a computer system until a sum of money is paid.

    It is very easy to download a virus or ransomware on to your machine through an email or by browsing a website. Simply clicking on an email link or attachment is all it takes. Within minutes:

  • Windows can be corrupted
  • Other linked computers can be infected
  • Critical data can be destroyed
  • Don't Risk it! Follow these simple rules to keep your systems safe:

  • Never click on a link in an email if you don't recognize the sender and the website address. If you recognise the web address, open your web browser and manually enter the website address.
  • Never take advice from a caller who says your computer has a virus. They will want to take control of your computer and infect it. We have had a number of incidents when the caller has said they are from Microsoft!
  • Never open attachments you did not request, especially if they are Word or Excel files. These can contain viruses which will infect your computer if opened.
  • Basically, if you receive any email which you weren't expecting or which looks dodgy don't open it. Just delete it. Don't risk infecting your network with nasty malware or viruses.

    Keeping Online Payments Secure

    When paying for items online always check for the small padlock symbol in the address bar or browser window, and a web address beginning with 'https' (rather than http) The 's' means the website is secure.

    CNC are always ready to help with the remedial work after a virus or malware attack. Restoring files from backups and cleaning off infections. But it is far better to prevent the attack in the first place, saving your business time and money.

    The key thing is to educate all your staff not to click on anything suspicious. They should seek further assistance or simply delete the message. Cyber criminals are becoming more and more sophisticated. At first glance a malicious email might appear genuine. But if anything makes them question it, they should seek further advice before clicking.

    For more information please contact our Service Desk on 01273 384111. Ask to speak to someone about the specific security issues with your systems and we'll be happy to help.

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    CNC News Update

    THE CNC PORTAL!

    Making it easy to manage your IT.

    Our CNC portal offers our customers lots of options to help you manage your IT services. You can access the CNC portal via our website - www.cnc-ltd.co.uk

    Support Emails - Here you can select which emails you and your colleagues receive from the ServiceDesk.

    Sales Invoices - Download copy invoices.

    Manage Contacts - Add and remove colleagues and select roles for receiving invoice/ statements etc.

    Service Requests - Manage current service requests and raise new ones.

    Renewals - Displays all the services, domain names, Internet lines and annual software renewals which we manage for you. Ideal for budgeting purposes.

    Documents - You can download ServiceDesk documents, T &C's and request a schedules of contracts.

    Request Stats - Receive a report of statistics for all Service Requests raised over a certain period of time.

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    We hope you've enjoyed this newsletter. Do get in touch with your feedback and any ideas for future articles. We love to hear from you!

    You can call us on 01273 384100 or email us at sales@cnc-ltd.co.uk if you want any further information on the products and service that we can provide.

    Computer & Network Consultants Ltd, Unit 9 Riverside Business Centre, Brighton Road, Shoreham-by-Sea, West Sussex, BN43 6RE