Computer and Network Consultants Ltd

CNC currently have a vacancy for an experienced Helpdesk person. If you would like to be considered for the role then please send your CV to:

The person must meet the following criteria:

Hands-on, practical experience in a Support Helpdesk role supporting and configuring Windows 98/ NT / 2000 / 2003, Exchange & Small Business Servers (SBS) along with the associated technologies. Please note that a practical and theory test exploring all of these areas forms a large part of the interview procedure.
A basic understanding of TCP/IP, WAN & VPN Connectivity, with practical experience,
Experience with Windows XP, installing, configuring and administering including connecting to a Microsoft Windows Network/Domain
Experience with Wireless Technologies would be a distinct advantage including PDA's
A good understanding of Outlook & MS Office is essential
A good working knowledge of remote control software such as pcANYWHERE, VNC and Terminal Services/RDP
Possess a willingness to learn and co-operate as part of a team
Have confidence working in a busy often stressful environment
Excellent telephone manner is required along with friendly Customer service skills
Attention to detail is very important
A logical approach to problem solving coupled with common sense
Good communication, literacy and organisational skills
Punctuality, staff must be ready to work by 9:00am and are willing to be flexible with their working arrangements
Ideally live within a 25-mile radius of the office.