In an era where technology can deliver competitive advantage for the smaller company, the average small business is becoming increasingly reliant on their IT to support the core business processes.
However, one in three mid-sized businesses and 90 per cent of small businesses do not have a full time IT manager as the costs cannot be justified. Even when they do it is often only a part-time job.
Many companies do not realise how important IT is to the business until it stops working; by this time the bottom line has been haemorrhaged as money is siphoned off for constant fire-fighting to fix basic problems as PC’s crash, printers stop printing, and data is lost.
Put simply, IT infrastructure is an enabler for your business but can easily become a business headache. Outsourcing the support of your IT can provide a solution; lowering operational costs and allowing you to concentrate on your core business.
CNC’s portfolio of outsourced support services are designed specifically for the requirements of the small and medium business. Using a range of proactive and reactive tools and applications our fully trained service desk technicians and on-site engineers deliver enterprise class support for the small business IT infrastructure.
